Bad reviews are
killing your
restaurant.

FiveBack analyzes every negative review, tells you exactly what to fix, and wins back unhappy customers before they tell 10 friends not to come.

See It In Action → Free demo — no signup required
Sarah M.
★ ★ ★ ★ ★

"Waited 45 minutes for cold food. Server never checked on us. Won't be back."

Sarah M.
★ ★ ★ ★ ★

"They actually reached out and invited me back. Completely different experience. This place cares about their customers."

✓ Recovered by FiveBack
The Problem

One bad review costs more than you think

90%
of diners read reviews before choosing a restaurant
$8,000
average annual revenue lost per unanswered negative review
33%
of customers who had a bad experience will come back if contacted
$300+
what most reputation tools charge per month (and they just monitor)
How FiveBack Works

Analyze. Recover. Grow.

01

Diagnose the Damage

AI reads every review across Google, Yelp, and delivery apps. Clusters complaints into actionable categories: slow service, food quality, cleanliness, pricing. You get a clear priority list of what to fix first.

02

Win Them Back

FiveBack reaches out to unhappy reviewers with personalized recovery offers. A gift card, a free appetizer, a genuine apology. Turn 1-star critics into 5-star regulars who tell everyone about their second chance.

03

Stack the Stars

Happy customers forget to leave reviews. FiveBack automatically prompts satisfied diners to share their experience. A steady stream of authentic positive reviews pushes your rating up, month after month.

Enterprise tools for
independent prices.

$300+/mo
Everyone else
vs
$20/mo
FiveBack

Every restaurant deserves a second chance with every customer.

Bad reviews don't have to be permanent. Behind every 1-star rating is a customer who wanted to love your food. FiveBack brings them back.

Try the Free Demo →